Privacy Policy

Last updated May 05, 2026

Summary of Key Points

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us.

Do we process sensitive personal information? We do not process sensitive personal information.

Do we collect information from third parties? We do not collect information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

How do we keep your information safe? We have adequate organisational and technical processes in place to protect your personal information.

What are your rights? Depending on your location, you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way is by submitting a data subject access request. We will consider and act upon any request in accordance with applicable data protection laws.

1. What Information Do We Collect?

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, or when you contact us.

The personal information we collect may include:

• Names
• Email addresses
• Contact preferences
• Contact or authentication data

All personal information you provide must be true, complete, and accurate. You must notify us of any changes.

Information Automatically Collected

Some information is collected automatically when you visit our Services. This includes your IP address and browser/device characteristics.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

Log and Usage Data

This includes diagnostic, usage, and performance information our servers automatically collect when you access or use our Services. This may include your IP address, device information, browser type, and information about your activity (such as date/time stamps, pages viewed, searches, and features you use).

2. How Do We Process Your Information?

We process your information to:

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Deliver services:

We process your information to provide the requested service.

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Respond to inquiries:

We respond to your inquiries and solve any potential issues.

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Send administrative information:

We send details about our products, services, and changes to our terms and policies.

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Request feedback:

We contact you about your use of our Services and request feedback.

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Protect our Services:

We process information as part of efforts to keep our Services safe and secure.

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Identify usage trends:

We analyse how our Services are used to improve them.

3. What Legal Bases Do We Rely On?

We only process your personal information when we have a valid legal reason to do so under applicable law:

Consent

We may process your information if you have given us permission. You can withdraw your consent at any time.

Performance of a Contract

We may process your information when necessary to fulfil our contractual obligations to you, including providing our Services.

Legitimate Interests

We may process your information when it is reasonably necessary to achieve our legitimate business interests, such as analysing how our Services are used, preventing fraud, and improving user experience.

Legal Obligations

We may process your information where necessary for compliance with our legal obligations.

Vital Interests

We may process your information to protect your vital interests or the vital interests of a third party.

5. Do We Offer AI-Based Products?

Yes, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

Use of AI Technologies

We provide AI Products through third-party service providers, including OpenAI. Your input, output, and personal information will be shared with and processed by these AI Service Providers to enable your use of our AI Products. You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.

Our AI Products

Our AI Products are designed for the following functions:

• AI development

How We Process Your Data Using AI

All personal information processed using our AI Products is handled in line with our Privacy Notice and our agreement with third parties. This ensures high security and safeguards your personal information throughout the process.

6. How Long Do We Keep Your Information?

We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information. If deletion is not possible, we will securely store your personal information and isolate it from further processing until deletion is possible.

7. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process.

However, despite our safeguards, no electronic transmission over the internet can be guaranteed to be 100% secure. We cannot promise that hackers or cybercriminals will not be able to defeat our security. Although we do our best to protect your personal information, transmission to and from our Services is at your own risk.

8. Do We Collect Information From Minors?

We do not knowingly collect data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of a minor consenting to their use of the Services.

If we learn that personal information from users under 18 has been collected, we will deactivate the account and take reasonable measures to promptly delete such data. If you become aware of any data we may have collected from children under 18, please contact us at [email protected].

9. What Are Your Privacy Rights?

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws:

• Request access and obtain a copy of your personal information
• Request rectification or erasure
• Restrict the processing of your personal information
• Data portability (if applicable)
• Not be subject to automated decision-making
• Object to the processing of your personal information

You can make such a request by contacting us at [email protected].

Withdrawing Your Consent

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

However, this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing conducted in reliance on lawful processing grounds other than consent.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

10. Controls for Do-Not-Track Features

Most web browsers include a Do-Not-Track ('DNT') feature you can activate to signal your privacy preference not to have data about your online browsing activities monitored.

At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. We do not currently respond to DNT browser signals. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

11. Do We Make Updates to This Notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated 'Last updated' date at the top. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

12. How Can You Contact Us?

If you have questions or comments about this notice, you may email us at [email protected].

ProbablyWorks

Ireland

If you are a resident in the European Economic Area, we are the 'data controller' of your personal information. We have appointed Dylan Thomas to be our representative in the EEA. You can contact them directly regarding our processing of your information by email at [email protected] or by visiting https://probablyworks.xyz.

13. How Can You Review, Update, or Delete Your Data?

You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.

To request to review, update, or delete your personal information, please submit a data subject access request or contact us at [email protected].

Questions about your data or privacy rights? Get in touch.